Shipping policy

Processing Time

All orders are processed and shipped within 48 hours of purchase. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Standard shipping typically takes 10–14 business days, depending on your location and the carrier. Delivery times are estimates and may vary.

Shipping Rates & Delivery Estimates

Free shipping on all orders over $130 USD.
Orders under $100 USD: a flat shipping rate of $9.90 USD.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Incorrect Address

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Shipping Delays

Delivery delays can occasionally occur due to carrier delays, weather conditions, customs clearance, or other unforeseen circumstances. We appreciate your patience and understanding in such cases.

Crystal & Handmade Product Disclaimer

Due to the natural characteristics of crystals and handmade products, slight variations in color, size, shape, or texture are normal and not considered defects. These natural differences do not qualify for refunds or returns.